Refund policy

:As we are selling food, we have a No return policy, If the product is damaged, this must be communicated to us upon receiving the product and no later than the day of recieving. WIll will assess the issue and provide resolution to this as required under the Consumer Guarantees Act.

All emails must be sent to info@goldenorient.co.nz. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

We do not refund purchases unless required by the Consumer Guarantees Act.